Terms of service

Terms of Service

Last Updated: August 21, 2026

Welcome to Stiksy. These Terms of Service govern your use of our website and your purchase of products through stiksy.online.

By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General Conditions

Stiksy operates an online retail store offering decorative stickers, decals, DIY accessories, and related creative products.

We reserve the right to update, modify, suspend, or discontinue any part of the website or its services at any time when reasonably necessary.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and useful.

However, colors and visual appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

Product availability may also change without notice.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product information, promotional details, or other errors when they occur.

If an error affects an order that has already been placed, we may contact the customer regarding the available options.

4. Orders

When you place an order, you are responsible for providing accurate and complete information, including your name, shipping address, email address, and payment information.

We reserve the right to refuse or cancel an order when reasonably necessary, including in situations involving suspected fraud, inaccurate information, product availability issues, or pricing errors.

5. Payments

Orders must be paid using an available payment method offered during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping

Stiksy offers free worldwide shipping.

Our standard estimated delivery time is approximately 7–10 days.

Delivery estimates may vary depending on destination, customs processing, carrier operations, weather, holidays, and other circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Please review the Return & Refund Policy before submitting a return request.

8. Intellectual Property

Unless otherwise stated, the content available on the Stiksy website, including text, graphics, logos, product descriptions, photographs, design elements, and other materials, is owned by or licensed to Stiksy and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, or commercially exploit website content without appropriate authorization.

9. Prohibited Use

You agree not to use our website:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To interfere with website security
  • To attempt unauthorized access to website systems
  • To transmit malicious software
  • To collect information from other users without authorization
  • To engage in fraudulent or abusive activity

10. Third-Party Services

Our website may use third-party services or payment processors to support functions such as payments, analytics, shipping, or website operations.

Your use of third-party services may be subject to their respective terms and policies.

11. Limitation of Liability

To the extent permitted by applicable law, Stiksy will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or products purchased through the website.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on this page with a revised "Last Updated" date.

13. Contact

Questions regarding these Terms of Service can be sent to:

Stiksy
744 Compton Crt
Qualicum Beach, BC V9K 1C3
Canada

Email: support@stiksy.online
Phone: +1 (604) 988-9994